Thursday, April 13, 2017

Tips for Buying in Bulk

There’s no doubt that buying in bulk saves you money. It may cost you more upfront, but the discount you get for larger purchases really pays off. But to get the savings you’re looking for, you have to buy in bulk correctly. We’ve got some tips to help you make sure you’re really saving when you buy in bulk. Continue reading to make sure you’re shopping smart.

·        Don’t buy items in bulk that you haven’t tried before. Of course there may be exceptions, such as when the product is recommended by someone in your industry who knows it will meet your needs. In general though, it is better to make sure the product is right for you and your business before you commit to ordering that item in bulk. For example, if you have heavy items you need to ship, you may invest in heavy duty single wall boxes, only to find you need something sturdier such as heavy duty triple wall boxes. But if you’ve ordered the single wall boxes in bulk, now you’re stuck with a bunch of boxes you cannot use. Test the product before you commit to buying a lot of it.

·        Be sure you have the storage space for your products before you purchase them. Buying in bulk is great, but it does result in you having a larger inventory to deal with. If you don’t have the space to store all of these supplies, it can lead to big problems and even unsafe working conditions. Ideally you will have an organized space dedicated to your inventory. If you don’t already, make that organized space before you buy in bulk. It will make everything a lot easier when it comes time to store your items. Not having adequate storage space can become overwhelming, so take that task on before you have your products in-hand.

·        Don’t buy everything in bulk at once. There are several problems with buying everything you need in bulk at once. First off, it’s going to cost you a lot of money upfront. Never buy items in bulk if you will not have the financial means to do so. Secondly, organizing such a large quantity of items will be incredibly daunting. Split up the purchasing over a longer span of time. This allows you not only to not spend mass amounts of money at once, but it also gives you time to organize your items slowly, instead of being forced to dedicate a large amount of time to just unpacking and storing your supplies.

·        Buy in bulk according to your needs. What we mean by this is to anticipate based on previous sale history when you are going to need certain items, and shop in bulk ahead of time. If you primarily do business in the summer months, stock up on the supplies you use regularly several months before. If you do most of your shipping during the holidays, by fall you should be shopping in bulk so you don’t run out of supplies during your busy time of year. Choosing how much you buy will depend greatly on previous sales trends and data. Make sure you study that so you don’t buy too much or too little.

Friday, March 31, 2017

Keep Your Customers Happy

It is extremely important that you keep your customers satisfied. Even if you have a customer who only makes a single purchase, if they have a good experience they are likely to mention your business to their friends and family. Today we’ve got some tips to make all your customers satisfied.

1.      Keep customers informed about their order status. How many times have you ordered a product online and not heard anything from the seller? If the order is late, you then have to track down a tracking number or sometimes even a phone number to find out what is going on. Notify your customers every step of the way. Let them know you’ve received their order, when the order has been processed and when it ships, along with details so customers can track their package. You may even send an email when their item has arrived. This keeps your customer in the loop for the entire shipping process, so they are less likely to get frustrated by the shipping time.

2.      Apologize for late delivery. One of customer’s biggest gripes is late delivery. Sometimes this may be your fault due to delayed processing, sometimes it may be the fault of the company shipping the product. No matter the reason, contact your customer and offer an apology, and if possible an updated estimate of when their product will arrive. Your customers may still be annoyed, but they will at least be informed.

3.      Make your customers feel valued. You want them to know you appreciate their business. A great way to do this is to send a note thanking them for their purchase, or sending a coupon for a future purchase. This can be right in the package with their product. Even if the customer doesn’t use it, they will appreciate the thought. Knowing their business is important to you will make them more likely to shop with you again.

4.      Have a fast turnaround. Online shoppers want their items quickly, so get it to them as quickly as possible. If you have items that are on back stock or have lead times, make sure the customer knows that before they place the order. Fast shipping is extremely important, and the faster the product gets to your customer the happier they will be.

5.      Ensure your products arrive undamaged. This means taking the time beforehand to make sure items are packaged properly. You need to have the right packing supplies for the right product. Make sure anything fragile is handled with exceptional care. Accidents do happen during shipping, but with the right packaging technique your items should almost always arrive intact, saving you money and keeping customers satisfied.

Do you have any tips for keeping your customers happy? Let us know in the comments!

Friday, February 10, 2017

Five Common Shipping Mistakes

Shipping may seem simple on the surface, but there are many layers to the process. Here are five common shipping mistakes you may be making and not even realizing it.

1.      Not Keeping Track of Price Changes

Shipping prices change regularly, and you’ll be unhappy if you get hit with a bigger bill than expected. The USPS quietly increased the pricing on many of their mail services less than a month ago, but unless you were watching for these price changes you likely would not have noticed. Not only does this result in unexpected expenses for you, it often results in lost time. When pricing changes paperwork often changes, which can end up delaying your shipments and making your customers unhappy. This will usually happen at the start of the year, but it is smart to check on pricing periodically.

2.      Using the Wrong Packaging Materials

When you have a product you’re trying to get out the door, you want to ship it quickly. Unfortunately this can lead to poor decisions. Maybe you decide to re-use your boxes. Maybe you don’t have the right box size, so you package an item in a box that is too large. This type of behavior can lead to very negative results. Boxes get weaker the longer they are used, making them less able to protect the items inside. Shipping products in the incorrectly sized box can not only make a difference in pricing, but it can lead to the product being damaged.

3.      Not Giving Customers Shipping Options

Customers like to have options when it comes to shipping. For some, they are willing to wait several weeks to receive their product if it means free shipping. Others will pay extra to get their product as soon as possible. Offering these different options will give you appeal to a larger customer base. If you have a customer that needs a particular item within days and you can’t do that, they will go to your competitor. Likewise, if you have a customer on a budget but have no cheap shipping options, they will find someone who does.

4.      Not Listening To Customer Feedback

This includes both negative and positive feedback. You may be tempted to ignore that one bad review or skim the good ones, but reviews, feedback forms, and emails are a valuable source of information that can give insight into your business practices. Pay attention to opinions on delivery times. Note if anyone had any problems with objects not arriving in perfect condition. Look for what your customers wished you offered, and then start to offer it. You’ll never improve without feedback from your customers.

5.      Having a Poorly Organized Shipping Area

This is a huge problem because it costs you a lot of time. If you have boxes and packaging materials spread out with no organization, it will be a huge waste of time trying to find the items you need. Not only that, it can lead to you not being able to find the correct box or void fill, leading you to use subpar materials that can damage your product. Make sure everything has a place and keep it organized.

These mistakes are easy to fix and can have a huge impact on your business. Are there any shipping mistakes you’ve rectified or want people to know about? Let us know in the comments! 

Friday, January 6, 2017

Amazon FBA Resources

If you’re ready to start selling your products on Amazon, it may seem a bit overwhelming. There’s a lot of rules and policies that you need to follow, and you also need the right shipping supplies to get started. Luckily can help with both of these!

The process of using FBA is fairly straightforward. You send your products to Amazon and Amazon stores them. Once customers order your products Amazon packs and sends them. To do this though, you must follow some policies and requirements. Amazon has laid them all out nicely right here.

While shipping your items to Amazon isn’t complicated, there are a multitude of ways to do it, depending on the product and the amount of that product you are sending. Again, Amazon has put together a very easy to understand chart to help you out. Find it here.

Amazon also provides you with a resources page, which can give more general advice. There’s also a great newsletter you can sign up for that is sure to help you!

Now, what about the shipping supplies themselves? There’s plenty you’re going to need to get this business running! Luckily we have an entire webpage dedicated to helping you get the supplies you’ll need. Click here to find it.

Our FBA page only lists the essentials. There are plenty more items you may want or even need to invest in down the line, depending on what you plan to sell. It is extremely likely that you will be able to find anything else you need on our website. If you need any assistant please give us a call at 1-877-501-PACK (7225) and we’d be happy to help!

Tuesday, December 13, 2016

Stand Out During the Holidays with Fantastic Shipping

We’re right in the middle of the holiday season, which means that many of you are probably sending out a large amount of products. That’s great! But you should be doing more than simply sending your customers the products they’ve ordered. This is the perfect opportunity to make your customers remember you.

So how do you stand out amid all the other companies sending out products? We’ve got some tips. First off, you may want to make some changes to your website. Customers nowadays find it stifling to only be offered one shipping method. The more options you can give your customers, the happier they will be. Ensure your customers can choose between slower, cheaper shipping options and faster, more expensive ones. If you can afford to, offering free shipping can make a huge difference in revenue. Many shoppers will gravitate towards you over competitors if you are able to offer them free shipping.

Now you’ve got the order and you’re ready to send it out. You want to make sure you are packaging all of your products properly. You will never get a good reputation if products arrive damaged, or even just in messy condition. We have an entire post about how to properly pack and ship that can be found HERE.

So, you’ve packed up your shipment? Before taping it up, consider adding some additions to the box. Unfortunately shipments are sometimes damaged, which is why it’s a good idea to include shipping and company information inside the box or mailer you are using. You can also stand out by including something a bit more personal in with the shipment. Add in a small sample or a handwritten note expressing your gratitude.  

With a rise of packages during the holiday season, you also see a rise of thieves. Requiring a signature upon delivery ensures your packages won’t fall into the wrong hands. Of course this depends on the customer, but it doesn’t hurt to recommend it on the website.

The product has been packed, shipped, and delivered, but that doesn’t mean your job is done! Send out an email to your customers thanking them for their business. You can even use this opportunity to request a review or ask customers to fill out a survey. This extra communication keeps you on your customers’ minds. Remember, the goal should be to get these customers to come back, or at least recommend you to friends and family.

Happy Holidays from all of us here at, and we hope you have a great end of the year!

Monday, November 14, 2016

Prepare For The Holidays

The holiday season is upon us. Are you ready with the shipping supplies you need for this busy time of year? carries all the supplies you need to make the holiday season run seamlessly. Whether you’re shipping products out or packaging up items at a brick and mortar store, we have the supplies you need to make the holiday season go smoothly.

We carry a wide range of corrugated boxes to suit your needs. There’s way too many to list them all here, but we’ll give you some highlights. All of our corrugated boxes are durable cartons designed to safely move your product from point A to point B. We carry gift boxes and apparel boxes for packaging in-store. We have all types of boxes for shipping products, whether those products are large, small, or oddly shaped. Shop now to get all the corrugated boxes you need for the holidays.

If you’re looking for something smaller to do your shipping in, or for something designed for specific products such as literature or audio materials, then corrugated mailers are perfect for you. We carry a large selection of corrugated mailers to give you the perfect fit for your items. We even offer corrugated displays in case you have a storefront and have items you want to sell at the register or on other counters.

Make your packaging stand out with premium quality tissue paper. The special dye resists both bleeding and fading, giving you a product that will be cheery and bright for the entire season. We carry tissue paper in a number of colors, including colors that are complimentary to the holiday season. Some examples include white, blue, red, and green. We also carry tissue paper assortment packs so you don’t have to buy each color individually!

Efficiently package items in a retail setting with our wide range of paper bags. Need paper shopping bags? Merchandise bags? Hardware bags? We carry them all and more. All of our paper bags are 100% recyclable and re-usable. These heavy-duty, durable bags resist punctures and tearing. Whether you’re looking for a flat bag or a bag with handles that is capable of standing up, you will find it when you shop with us.

Crinkle paper is a great packing material for gifts. It helps to protect items from damage during transport, and it is festive! We carry many different colors for all sorts of occasions. We even have a Christmas blend, specifically made for the holidays. Click the link above to browse additional solid colors and blends of Crinkle paper. You will receive 10 pounds of Crinkle paper per case; plenty to help you out during the busiest shopping season of the year!

These are just a few of the many items you can invest in to prepare for the holiday season. We have plenty of items for both retail settings and ecommerce. Don’t wait! Get the holiday shipping products you need, today!

Friday, October 7, 2016

Halloween Costumes From Shipping Supplies Part 2

Last year we brought you a blog post with some great costumes you could make using shipping supplies. This year, we’re bringing you even more costume ideas, only this time you have all month to get the costumes together!

Popcorn- Materials: Corrugated box, red paint, tissue paper.

For this costume you’ll want a tall box that you will be able to stand in. If you can find a white corrugated box to begin with, all you need to do is paint on red stripes like a popcorn box. If you don’t, you’ll have to paint the entire box white first.  Once the lines are painted and you’ve painted on the word “popcorn”, crumple up tissue paper and glue it to the top of the box where your head will be. Don’t forget to cut out arm and leg holes of course!

Legos- Materials: Corrugated box, yogurt cups, paint

Like almost any costume requiring a corrugated box, you’ll have to cut holes for your arms, legs, etc. Beyond that, it’s actually a very easy costume to make. Attach yogurt cups to the front of the box in the Lego pattern you desire, then paint the entire thing in the color of your choosing. Wear pants and long-sleeves in the same color as the paint for a better effect.

Jellyfish- Materials: Clear umbrella, bubble wrap, construction paper

This costume is extremely easy to make. First you’re going to have to get a clear umbrella. Next you want to cut out long, thin strips of bubble wrap and attach these to the perimeter of your umbrella. These create the tentacles. You can then use construction paper to create eyes to attach to your umbrella. You do have to hold the umbrella the entire evening, but it makes for a great costume!

Bumblebee- Materials: Black clothing, yellow Duct tape

This costume is also extremely easy to make and requires almost no explanation. All you have to do is make yellow stripes with your Duct tape on black clothing. Yep, that simple.

We hope that you like these new costume ideas! Have a great Halloween!